![]() ![]() The signal starts at your local router in your home or business, then moves out to your ISP, then onto the main networks. Whenever a computer connects to a website, it must travel a path that consists of several points, a little like connecting the dots between your computer and the website. Do I Need to Contact My Hosting Company?.This way, if you ever have slow response from your site, you can run a report and quickly determine whether you need to contact our Live Support team. In fact, we will teach you how to read a traceroute in this article. It doesn’t take a degree or any kind of special training to decode a traceroute report. But it’s a great strategy for troubleshooting issues with Cloud VPS Hosting or other types of private hosting. ![]() While we have instructions on running this report, it can seem rather cryptic when looking at it. Many times, the support representative will ask for a ping and traceroute report. Most just assume the server is overloaded and call their technical support. Slow response time may indicate a problem. There are times when it seems your website may respond slowly. ![]()
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